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After a 4G camera goes offline, it will automatically attempt to reconnect to the network at regular intervals as long as the power supply is normal. Therefore, after topping up, refreshing, transferring data, or receiving free data: 4G devices in normal power mode typically regain network ...

Step 1: Get the Official PC Client Download Link You can download the O-KAM Pro desktop installer via our official support page below: https://www.veepai.com/cn/support/list-102-1.html Step 2: Important Login & Function Notes Before you log into the desktop software, please read these key reminders ...

Two Storage Modes Determine Whether You Can Retrieve Videos Whether you can view footage after your camera is stolen depends entirely on your video storage method. We break down the two storage solutions separately for your reference: 1. Cloud Storage Subscribed All your camera recordings are safely ...

Please locate the camera's reset button or reset hole (there is usually a reset button on the cable at the back of the device, or there may be a cover on the body of the device; open the cover to find the reset button inside). If it is the reset button, press and hold it for five seconds, then ...

Here's how to set it up: Open the ‘O - KAM Pro’ app, tap the camera to view the “Live Preview,” then tap the “Pan-Tilt” function. Use the directional keys to rotate the pan-tilt unit to the location you want to monitor, and then tap the first “+” icon; the first “Favorite View” is now set. Continue ...

The camera supports three night vision modes. Users can select the mode that best suits their needs: In the app, go to the video preview page, tap the [More] button in the bottom-right corner of the video window, and select [Night Vision Mode] to access the night vision settings. The three night ...

The camera’s night vision feature may not be enabled. We recommend opening the app, tapping “Live View” > “More” > “Night Vision Mode,” and selecting “Black-and-White Night Vision” or “Smart Night Vision.” If your camera supports “Full-Color Night Vision,” you can also try switching to that mode. If ...

This issue is typically caused by the device being manually rotated, which disrupts the step sequence; it can be resolved as follows: If you haven’t set up a monitoring location yet, please set one up for your device. For instructions on how to set up a monitoring location, please refer to the app’s ...

If playback works normally when the recording settings are set to “24/7 Recording” or “Manual Recording,” but no new recordings are available for playback after switching to “Motion Detection Recording,” please follow these troubleshooting steps: Are all motion detection alerts enabled in the app? ...