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[Other] 4GB data plan has been suspended. How long will it take to be reactivated after I top up?
2026/06/10
Latest company blog about [Other]  4GB data plan has been suspended. How long  will it take to be reactivated after I top up?

After a 4G camera goes offline, it will automatically attempt to reconnect to the network at regular intervals as long as the power supply is normal. Therefore, after topping up, refreshing, transferring data, or receiving free data:

  • 4G devices in normal power mode typically regain network connectivity within 15 minutes, at which point you can use the app as usual.
  • 4G devices in low-power mode typically take about 1 hour to regain network connectivity, at which point you can use the app as usual.