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When using a memory card for the first time, it is recommended that you format it first. Go to the app’s home screen, tap “Settings” in the bottom-right corner of the camera view, select “TF Card Recording Settings,” and then format the TF card. If formatting fails within the app, please use ...

After inserting the memory card, the app displays “TF card not detected”: We recommend removing the memory card, reinserting it, and making sure it is inserted in the correct direction and fully seated. If possible, we recommend removing the memory card from the camera, inserting it into a card ...

The location of the card slot varies by camera model. We recommend checking the camera body or the lens mount; it is usually labeled “TF” or “SD” (as shown in the image below). If you still can't find it, please contact the seller of your camera for assistance.

The exact storage duration depends on the capacity of the memory card used and the recording mode. Taking a genuine 32GB memory card as an example: When the recording resolution is “Standard Definition”: approximately 30 days When the recording resolution is “High Definition”: approximately 5 days ...

Hello, please open the O - KAM Pro app, go to the home screen, tap the camera icon, right-click “Settings," select “TF Card Recording Settings," and then choose “Format." If formatting fails within the app, please use “Partition Assistant" or other software on your computer to format the memory card...

How to Set Up Video Recording (TF Card) ⚠️ Important Note This guide applies to standard-power cameras only. For low-power cameras, recording mode and duration are determined by the selected power-saving mode. Step-by-Step Setup Guide Open the app and select your camera from the device list. On the ...

I. Choosing a Memory Card: Use a memory card with a speed rating of Class 4 or higher; the maximum supported capacity is 256 GB. The camera supports memory cards formatted in FAT32. Be sure to use genuine memory cards; compatibility cannot be guaranteed with counterfeit, low-quality, or refurbished ...

If you purchased a cloud storage service for your camera and later need to request a refund due to a camera malfunction, please contact the manufacturer’s customer service directly. Android users: Contact the manufacturer’s customer service Apple users: You will need to request a refund yourself on ...