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[Cloud Storage] Can I switch cloud storage providers?
2026/06/10
Latest company blog about [Cloud Storage]  Can I switch cloud storage providers?

Core Rule

Your cloud storage subscription is permanently bound to the camera device you bought it for after purchase. It cannot be switched to other devices directly in the app.


If You Need to Move the Plan to a New Camera

If you want to transfer your active cloud storage plan to a different device, follow this solution:
  • please contact the customer service representative of the retailer where you purchased the device.